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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Debbie St Clair

August 13, 2025

5  out of  5
rating by Debbie St Clair
"Been with Jerri for 18 years House cars and life insurance with her. Great service"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! We appreciate your business!"
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Terry McAnnally

August 13, 2025

5  out of  5
rating by Terry McAnnally
"We had an informative visit. We discussed upcoming policy changes and current coverages. We were able to make certain that we insured appropriately."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! We appreciate your business!"
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brown sugur

July 10, 2025

5  out of  5
rating by brown sugur
"I been with Jerri Burnett when my children begin to drive, I now have grandchildren. All of my experiences with her staff have always been positive and any questions or problems are always resolved."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! We look forward to working with you for years to come."
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Regina Johnson

July 10, 2025

5  out of  5
rating by Regina Johnson
"She was very professional and I thank her for helping me ."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you need assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Penny Bales

July 8, 2025

5  out of  5
rating by Penny Bales
"I am a very satisfied customer. They are always willing to help me with any issues that arise and so pleasant and courageous. I have never had any issues with them. They are fantastic!"
We responded:
"Thank you again for the additional feedback reviewing our State Farm office! We continually strive to provide a positive experience with us; your satisfaction is our top priority! We look forward to working with you and continuing to support your insurance needs. We appreciate your business!"
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Danielle Avery

July 2, 2025

5  out of  5
rating by Danielle Avery
"I’ve been knowing Ms Jerry and her crew since I have been a kid! My mom used her for insurance and now so am I! She’s not just an insurance person to us but a long time family friend and everybody that works here has a wonderful attitude and are a pleasure of doing business with!"
We responded:
"Thank you for taking the time to share your thoughts! I remember you coming into the office with your Grandmother and your Mom. It is awesome to know that our goal to provide the best customer experience has bridged the generations. We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, you know we’re here to help!"
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Marna Byars

June 25, 2025

5  out of  5
rating by Marna Byars
"Jerri and her staff have taken care of me for 20 years and I've recieved excellent service! She is the best insurance agent in Birmingham!!"
We responded:
"Thank you Marna for the 5 star review. It has been our pleasure working with you for the past 20 plus years. We continue to appreciate your business and look forward to serving you at every opportunity in the future!"
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MK King

June 24, 2025

5  out of  5
rating by MK King
"Jerri Burnett is like a friend. More than just a "good neighbor". The ladies working in her office are always kind and helpful and go the extra mile. I've been with State Farm for 50 years and never regretted my choice."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Judy Kellum

June 24, 2025

5  out of  5
rating by Judy Kellum
"Always patient,kind and thoughtful."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Kedrick Wynn

June 18, 2025

5  out of  5
rating by Kedrick Wynn
"It's always great to feel like you know the people who handles your insurance and that's exactly how Jerri Burnett's State Farm feels, like they care."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Mark Williamson

May 28, 2025

5  out of  5
rating by Mark Williamson
"Jennifer S, provided amazing customer service and helped get my questions answered about pricing and coverage. Thank you again"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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luke harris

April 8, 2025

5  out of  5
rating by luke harris
"Got me cheap insurance"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Denise McCown

April 4, 2025

5  out of  5
rating by Denise McCown
"I can't even remember how long I've been with Jerri Burnett, much less State Farm. I can remember that they have always treated me with respect and compassion, no matter the circumstance. Everyone in Jerri's office is top notch. They are the most helpful, they explain everything in layman's terms for those of us that need it. I always enjoy speaking with them. Even if it is about a sad, or bad situation. I highly recommend Jerri and her team."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Andrea Pfeifer

March 27, 2025

5  out of  5
rating by Andrea Pfeifer
"Recommend 100%"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Shakeylia Dean

February 7, 2025

5  out of  5
rating by Shakeylia Dean
"The staff is always very helpful. Stephanie was great at making sure I understand everything that was covered under all of my policies"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Kay Waters

February 7, 2025

5  out of  5
rating by Kay Waters
"Always helpful friendly. More like family. Always helpful. I will ever change my company."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Lee Land

January 29, 2025

5  out of  5
rating by Lee Land
"Great office with great agents! My "Go To" insurance agency in Alabama."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Kim Thomas

December 2, 2024

5  out of  5
rating by Kim Thomas
"Jerri Burnett’s State Farm Team are outstanding in every way! This team provides prompt, personal service without fail. They understand real people with real people problems and react with compassion and understanding. This level of service is a dying art!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs and truly appreciate your feedback!"
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Tamula Chattman

November 14, 2024

5  out of  5
rating by Tamula Chattman
"5"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Joel “Keeper” Wallace

November 6, 2024

5  out of  5
rating by Joel “Keeper” Wallace
"Works very hard and a wonderful person to work with"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Anna Spore

November 6, 2024

5  out of  5
rating by Anna Spore
"We love having our home and vehicles insured through Jerri Burnette with State Farm. Great people."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Steve Wakefield

November 6, 2024

5  out of  5
rating by Steve Wakefield
"Janna Joyner is awesome. Very helpful."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! You are right, Janna is definitely and asset to our team!"
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Nancy Hawley

October 30, 2024

5  out of  5
rating by Nancy Hawley
"We receive great service with care from Jerri Burnette State Farm. So happy our insurance lines are handled here!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Thomas Martin

October 3, 2024

5  out of  5
rating by Thomas Martin
"I usually stop in this office once a month and always find the staff courteous and pleasant to deal with..."
We responded:
"Thank you for taking the time to share your 5 star review of our office. We appreciate your business and look forward to seeing you the next time you are in! "
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Vicki Leithauser

September 26, 2024

5  out of  5
rating by Vicki Leithauser
"They have always responded quickly when I had a question"
We responded:
"Thank you so mush Vicki for you 5 star review and comment. We appreciate your business! "